Technicians call each printer fault a different "symptom", and each one needs a different fix. We check on-site to identify the real issue before quoting, so we don’t replace parts that don’t need it.
Common printer "symptoms" we fix
We check or survey first and give a clear quote before any work — no hidden costs.
We clean the paper roller, check the paper-grip parts, and replace worn components.
We check the driver and USB/network port, and reinstall the correct driver for the model.
We clean the print head/drum, check the ink/toner, and recalibrate the print head.
We reconfigure the IP address and wifi connection, and share the printer across office computers.
We check the error code for the specific brand, fix the hardware/software fault, or reset the printer.
Cleaning and wear checks, replacing parts before they fail.
How it works
Call or message us on Zalo about the fault, and we schedule a visit.
A technician checks on-site, finds the real cause, then gives a clear quote before any repair.
We fix it, test print on the spot, and confirm the warranty period.
Reference price list (final price confirmed after inspection)
| Item | Reference cost |
|---|---|
| On-site inspection fee (inner Buôn Ma Thuột) | From 70,000₫ |
| Diagnosing printer issues (jams, error codes, lost connection...) | From 70,000₫ |
| Replacing parts (roller, print head, drum...) | Quoted after inspection |
Service area
Frequently asked questions
Yes, from 70,000₫ within inner Buôn Ma Thuột — we give a clear quote before any repair, work only starts once you agree.
Not currently — we only service common black-and-white (laser/inkjet) printers.
Yes, we repair any printer brand, including ones bought elsewhere.
Yes, warranty terms depend on the specific fault — confirmed at handover.
Yes, we offer routine maintenance contracts for offices with multiple printers.
On-site or in-store repair, with a clear quote first — we only start once you agree to the price.
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