Security Camera Repair in Buôn Ma Thuột

Lưu Phương Camera has repaired security cameras in Buôn Ma Thuột for many years, for systems we installed as well as ones installed elsewhere. A technician checks on-site to find the real cause (camera, cable, recorder or wifi) before quoting — no guessing, no replacing parts that don’t need it.

Common camera "symptoms" we fix

We check or survey first and give a clear quote before any work — no hidden costs.

No picture / blank screen

We check the power supply, signal cable and sensor, then replace the faulty part or the camera itself if needed.

Noisy, blurry or discoloured image

Lens cleaning, power and signal cable check, and interference troubleshooting.

Camera lost wifi connection

We check the wifi signal, change channel and reconfigure the camera with your router.

Can’t view on phone

We check the app account and internet connection, and reconfigure remote viewing (P2P/DDNS).

DVR/NVR recorder faults

We check the hard drive, power supply and firmware, and restore the channel configuration.

Camera not saving video

We check the memory card/hard drive, reformat if faulty, or replace it if worn out.

No night vision / infrared not working

We check the IR light and light sensor, clean or replace the IR light as needed.

Routine camera system maintenance

Cleaning and checks for homes, shops and factories on a monthly/quarterly schedule.

How it works

1Describe the issue

Call or message us on Zalo describing the fault — we schedule a visit.

2Check & quote

A technician checks the system on-site and gives a clear quote before any repair.

3Repair & warranty

We fix it, test the picture/connection on the spot, and confirm the warranty period.

Reference price list by fault (final price confirmed after inspection)

Fault / item	Reference cost
On-site inspection fee (inner Buôn Ma Thuột)	From 70,000₫
On-site inspection fee (nearby districts, 20–50km)	About 300,000₫
No picture / blank screen	Quoted after inspection
No power (replace power supply/regulator)	About 150,000₫
Blurry image (lens cleaning)	About 50,000–100,000₫
Can’t view on phone (reconfiguration support)	About 50,000–100,000₫
Interference (replace signal cable/jack)	About 10,000₫/metre of cable, BNC jack about 35,000₫
Recorder has no power light (replace adaptor)	About 200,000₫
Recorder lost channel / can’t view online	About 100,000–300,000₫; serious faults quoted after bench inspection
Recover recorder password (inner city)	About 250,000–300,000₫
Reconfigure Imou/EZVIZ camera (per camera)	About 100,000₫/camera
Monthly maintenance — recorder	About 50,000₫/device/month
Monthly maintenance — camera	About 30,000₫/device/month
Monthly maintenance — alarm device	About 30,000₫/device/month

Service area

Tân Lợi WardThắng Lợi WardThống Nhất WardKhánh Xuân WardEa Tam WardHòa Thắng CommuneCư Êbur CommuneOther wards/communes near Buôn Ma Thuột city

Frequently asked questions

Is there a call-out fee for an on-site check?

Yes — from 70,000₫ within inner Buôn Ma Thuột, about 300,000₫ for nearby districts (20–50km). We give a clear quote before any repair; work only starts once you agree.

Do you repair cameras you didn’t install?

Yes. We repair any camera brand, including systems installed by someone else.

Is there a warranty after the repair?

Yes, warranty terms depend on the specific fault — the technician will confirm the period at handover.

How long does a repair take?

Simple faults (lost connection, app reconfiguration) are usually fixed the same visit. Faults needing new parts or a new camera get a specific timeline after inspection.

Do you work outside office hours or on Sundays?

Yes, we take bookings every day including Sundays — call or message us on Zalo to schedule.

A clear quote for each fault first — we only start once you agree to the price, with warranty after the repair.

Message us on Zalo